Clerked Ltd (“we”, “us”, “our”) is a UK-based legal technology platform designed to help solicitors identify and instruct barristers more efficiently by providing visibility of availability and court attendance. We take privacy and data protection seriously and are committed to handling personal data lawfully, fairly, and transparently in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, store, and protect personal data when you use the Clerked platform or website.
Data Controller:
Clerked Ltd
Company No:
16712967
Registered Office:
3rd Floor, 86–90 Paul Street, London, EC2A 4NE
ICO Registration No:
/
Privacy contact:
privacy@clerked.co.uk
General support:
support@clerked.co.uk
This policy applies to:
2.1 Identity and Contact Data
2.2 Professional Information (Barristers)
2.3 Account and Usage Data
2.4 Calendar Availability Data (Barristers only)
When a barrister consents to calendar sychronisation, we collect
We do not collect or store
Calendar data is processed using strict data-minimisation principles. Calendar synchronisation is optional and can be revoked at any time from your account settings or by contacting support@clerked.co.uk.
2.5 Payment Data
We collect subscription status and billing identifiers from our payment provider, Stripe. We do not store card details or full payment credentials. All payment processing is handled securely by Stripe. For further information see www.stripe.com.
We use personal data only for the purposes for which it was collected, including:
We do not sell personal data to any third party.
Under UK GDPR, we rely on the following lawful bases for processing personal data:
| Purpose | Lawful Basis |
|---|---|
| Account creation and access | Contract (Article 6(1)(b)) |
| Calendar synchronisation | Consent (Article 6(1)(a)) |
| Billing and subscriptions | Contract (Article 6(1)(b)) |
| Platform security and integrity | Legitimate interests (Article 6(1)(f)) |
| Aggregated usage analytics | Legitimate interests (Article 6(1)(f)) |
| Legal and compliance obligations | Legal obligation (Article 6(1)(c)) |
Our legitimate interests in processing data for platform security and analytics are: maintaining a safe, functional, and improving service for our users. We have assessed that these interests are not overridden by your rights and freedoms, given the limited and aggregated nature of the data involved.
Where we rely on consent (calendar synchronisation), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. Withdrawal of consent does not affect your ability to use the platform, though certain availability features will be limited.
Barristers may choose to connect their Microsoft Outlook calendar via OAuth 2.0 to enable availability display on the platform.
Barristers may choose to connect their Microsoft Outlook calendar via OAuth 2.0 to enable availability display on the platform.
We share personal data only where necessary and only with trusted third-party processors under contractual obligations consistent with UK GDPR:
We do not share personal data with third parties for marketing purposes.
Some of our third-party processors, including Stripe and Microsoft, are headquartered outside the UK and may process data in countries that have not been deemed to provide an adequate level of data protection by the UK Information Commissioner's Office.
Further information is available on request by contacting privacy@clerked.co.uk.
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction, including:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the ICO within 72 hours and affected individuals without undue delay where required by law.
We retain personal data only for as long as necessary for the purposes for which it was collected:
Under UK GDPR, you have the following rights in relation to your personal data:
To exercise any of these rights, please contact us at privacy@clerked.co.uk. We will respond within one calendar month. We may ask you to verify your identity before processing your request.
We do not make automated decisions about users that produce legal or similarly significant effects. Any recommendations or suggestions made by the Clerked platform are informational only and do not constitute automated decision-making within the meaning of Article 22 of the UK GDPR.
The Clerked platform is intended for use by legal professionals and is not directed at children under the age of 18. We do not knowingly collect personal data from anyone under 18. If you believe a child has provided us with personal data, please contact privacy@clerked.co.uk and we will delete it promptly.
We use essential cookies for authentication and session management. These are necessary for the platform to function and cannot be disabled. Non-essential analytics cookies may be introduced in future. Where this occurs, we will update this policy and provide a clear consent mechanism before any non-essential cookies are set.
If you have a concern about how we handle your personal data, we encourage you to contact us first so we can try to resolve it:
We will acknowledge your concern within five working days and provide a full response within one calendar month.
If you remain dissatisfied following our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Website: www.ico.org.uk
Helpline: 0303 123 1113
We may update this Privacy Policy as Clerked evolves. Where changes are material, we will notify users via the platform or by email before the changes take effect. The current version of this policy is always available at www.clerked.co.uk.
For any questions about this policy or how your data is handled: